How to Contact Daily High Club Customer Service: Phone, Email, Chat & App Help
Daily High Club is a popular subscription service offering curated smoking accessories, glassware, and other essentials delivered straight to your door. Whether you need assistance with your subscription, have questions about an order, or are facing billing issues, their customer service team is ready to help. In this guide, we’ll walk you through all the ways you can contact Daily High Club customer support quickly and efficiently.
Customer Service Contact Methods
Daily High Club offers several support channels to address your concerns. Below is a detailed breakdown of how you can get in touch with their team.
Phone Numbers
Currently, Daily High Club does not provide direct phone support. Customers are encouraged to use other contact methods such as email or live chat for assistance.
Emails
Email support is one of the primary ways to reach Daily High Club. Here are the details:
| Email Address | Purpose | Response Time |
|---|---|---|
| support@dailyhighclub.com | General customer support inquiries | 24–48 hours |
| billing@dailyhighclub.com | Billing or payment-related issues | 24–48 hours |
| orders@dailyhighclub.com | Questions about orders or shipping | 24–48 hours |
Make sure to include your order number or subscription details in your email to expedite the process.
Website Chatbot
Daily High Club’s website features a convenient chatbot for quick assistance. Here’s how it works:
- Availability: 24/7
- How to Access:
- Visit the Daily High Club website.
- Look for the chat icon in the bottom-right corner of the screen.
- Click the icon to start a conversation.
The chatbot can handle common questions like order tracking, account changes, and subscription management. If your issue is complex, it can escalate the conversation to a human agent during business hours.
In-App Support
Daily High Club does not currently offer a mobile app for customer support. However, their website is mobile-friendly, and you can access support features like email and live chat directly from your smartphone's browser.
Response Time Expectations
Here’s how long you can expect to wait for a response based on the contact method you choose:
| Contact Method | Estimated Response Time |
|---|---|
| 24–48 hours | |
| Chatbot | Immediate (human escalation may vary) |
| Phone | Not available |
Tips for Getting Help Faster
To minimize wait times and get your issue resolved quickly, follow these tips:
- Be specific: Clearly describe your issue and include relevant details like order numbers or account information.
- Use chat for quick fixes: The chatbot can often resolve common issues in minutes.
- Contact during business hours: If you need to escalate your issue to a human via chat, try reaching out during standard business hours for faster assistance.
- Attach supporting documents: When emailing support, include screenshots or receipts for context.
Common Issues Customers Ask About
Below are some frequent topics that Daily High Club’s support team handles:
- Subscription changes (upgrades, cancellations, or pauses)
- Missing or damaged items in orders
- Billing discrepancies or failed payments
- Tracking and delivery issues
- Account login problems
If your issue falls into one of these categories, be sure to check their FAQ page for self-service solutions before reaching out.
Helpful Links
Here are some useful links to save time when contacting Daily High Club:
By following the steps in this guide, you can quickly and efficiently resolve your concerns with Daily High Club’s customer service team. Whether you prefer email or live chat, they’re ready to help ensure your experience is a smooth one.
